RTA Careers in Dubai 2026 – Engineering, AI, Customer Experience, Information Security and Quality Jobs
Dubai Roads and Transport Authority has announced career opportunities across engineering, artificial intelligence, customer experience, information security, and corporate quality assurance.
About Dubai Roads and Transport Authority
Dubai Roads and Transport Authority is responsible for planning, developing, and managing transport and traffic systems in Dubai. These vacancies support strategic, digital, operational, governance, and service-quality functions across the authority.
Available Jobs
- Senior Chief Engineer
- AI Developer - Artificial Intelligence and Data Science Center
- Chief Specialist Customer Experience - Arabic Speakers
- Senior Officer - Information Security
- Manager - Corporate Quality Assurance
Read the application and CV tips before applying
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Senior Chief Engineer
About the Job
Dubai Roads and Transport Authority is seeking a Senior Chief Engineer to lead benefits management, contractual and financial analysis, value management, and organizational learning across projects, tenders, and contracts.
Company: Dubai Roads and Transport Authority
Employment Type: Full-time
Location: Dubai, United Arab Emirates
Roles and Responsibilities
- Drive benefits management to ensure benefits are planned, monitored, measured, and sustained across the project lifecycle.
- Represent the agency on claims, disputes, cost-reduction, and revenue-increase committees.
- Prepare contractual and financial analyses and evidence-based recommendations.
- Drive value-management initiatives focused on cost reduction and revenue maximization.
- Align value-management outcomes with institutional objectives.
- Capture and document lessons learned from projects, tenders, and contracts.
- Feed lessons learned into PMO knowledge systems to support organizational learning.
Qualifications and Requirements
The supplied advertisement does not provide a complete list of qualifications or experience requirements for this position.
Salary and Benefits
Salary and benefits were not stated in the advertisement.
How to Apply
Apply through the official application method provided on the original vacancy page.
Related Jobs
- AI Developer - Artificial Intelligence and Data Science Center
- Chief Specialist Customer Experience - Arabic Speakers
- Senior Officer - Information Security
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AI Developer - Artificial Intelligence and Data Science Center
About the Job
Dubai Roads and Transport Authority is recruiting an AI Developer to support AI use-case development, dashboards, model validation, technical evaluations, testing, documentation, and continuous improvement.
Company: Dubai Roads and Transport Authority
Employment Type: Full-time
Location: Dubai, United Arab Emirates
Roles and Responsibilities
- Support AI use-case development and dashboard design.
- Assist with model validation, requirements analysis, technical evaluations, testing, and project documentation.
- Monitor industry trends and collaborate with suppliers.
- Participate in events and training workshops.
- Apply AGILE practices to strengthen project delivery.
- Support ongoing improvements to departmental processes.
Qualifications and Requirements
- Bachelor’s or Master’s degree in Computer Science.
- No prior experience required for candidates with a Master’s degree.
- Minimum of two years of experience for candidates with a Bachelor’s degree.
Salary and Benefits
Salary and benefits were not stated in the advertisement.
How to Apply
Apply through the official application method provided on the original vacancy page.
Related Jobs
- Senior Chief Engineer
- Chief Specialist Customer Experience - Arabic Speakers
- Senior Officer - Information Security
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Chief Specialist Customer Experience - Arabic Speakers
About the Job
Dubai Roads and Transport Authority is hiring a Chief Specialist in Customer Experience to lead strategy, governance, enterprise metrics, service-catalogue integrity, change management, and CX improvement initiatives.
Company: Dubai Roads and Transport Authority
Employment Type: Full-time
Location: Dubai, United Arab Emirates
Roles and Responsibilities
- Lead the integrated customer-experience framework in alignment with RTA strategy, core values, and cross-agency accountability.
- Define enterprise metrics and reporting structures for journey quality, satisfaction, loyalty, and return on investment.
- Govern change-management policy for new, modified, or retired services and channels.
- Ensure customer-impact and risk assessments are included in decision-making.
- Oversee governance of the master service catalogue, including data quality, service integrity, and omnichannel consistency.
- Implement and monitor customer-experience strategy projects and initiatives.
- Use strategic-analysis tools such as SWOT and PESTEL to govern strategy operations and project execution.
Qualifications and Requirements
- Arabic-speaking capability is required.
Salary and Benefits
Salary and benefits were not stated in the advertisement.
How to Apply
Apply through the official application method provided on the original vacancy page.
Related Jobs
- Senior Chief Engineer
- AI Developer - Artificial Intelligence and Data Science Center
- Senior Officer - Information Security
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Senior Officer - Information Security
About the Job
Dubai Roads and Transport Authority is seeking a Senior Information Security Officer to support daily cybersecurity operations, incident coordination, access-control governance, compliance evidence, and business-continuity readiness.
Company: Dubai Roads and Transport Authority
Employment Type: Full-time
Location: Dubai, United Arab Emirates
Roles and Responsibilities
- Monitor security tools and coordinate day-to-day cybersecurity controls.
- Log and escalate security incidents.
- Schedule vulnerability assessments and penetration tests.
- Maintain evidence and compliance registers in line with Information Security Regulations.
- Support access-control governance reviews.
- Organize business-continuity and incident-response readiness activities.
- Produce accurate reports that support timely and policy-aligned protection of RTA information assets.
Qualifications and Requirements
- Bachelor’s degree in Information Security.
- Zero to two years of experience for candidates with a Bachelor’s degree.
- Availability for shift-based work.
Salary and Benefits
Salary and benefits were not stated in the advertisement.
How to Apply
Apply through the official application method provided on the original vacancy page.
Related Jobs
- Senior Chief Engineer
- AI Developer - Artificial Intelligence and Data Science Center
- Chief Specialist Customer Experience - Arabic Speakers
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Manager - Corporate Quality Assurance
About the Job
Dubai Roads and Transport Authority is recruiting a Corporate Quality Assurance Manager to lead the Quality Management System, maintain ISO 9001:2015 compliance, and drive service quality and performance improvement.
Company: Dubai Roads and Transport Authority
Employment Type: Full-time
Location: Dubai, United Arab Emirates
Roles and Responsibilities
- Lead the preparation and development of the Quality Management System, including policies, work models, and mechanisms.
- Coordinate with relevant units to ensure alignment with ISO 9001:2015 requirements.
- Define and approve authority-level quality policies for service quality, customer happiness, and operational efficiency.
- Ensure compliance with approved standards and regulations.
- Plan the authority’s requirements for international management-system standards.
- Coordinate with relevant parties to achieve global best practices and improve institutional performance.
Qualifications and Requirements
The supplied advertisement does not provide a complete list of qualifications or experience requirements for this position.
Salary and Benefits
Salary and benefits were not stated in the advertisement.
How to Apply
Apply through the official application method provided on the original vacancy page.
Related Jobs
- Senior Chief Engineer
- AI Developer - Artificial Intelligence and Data Science Center
- Chief Specialist Customer Experience - Arabic Speakers
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Application and CV Tips
- Use the exact position title in your application.
- Highlight experience related to government entities, strategy, PMO, artificial intelligence, cybersecurity, customer experience, or ISO quality systems.
- Include measurable achievements, relevant certifications, and technical tools.
- For the AI role, emphasize use-case development, dashboarding, validation, testing, AGILE practices, and data-science projects.
- For the Information Security role, mention incident handling, vulnerability testing, access control, compliance, and business continuity.
Job-Search Safety Warning
Never pay recruitment, visa, interview, or processing fees before independently verifying the employer and vacancy. Do not share bank passwords, one-time codes, or unnecessary personal documents.
Summary
Dubai Roads and Transport Authority is recruiting professionals for senior engineering, artificial intelligence, customer experience, information security, and corporate quality assurance roles in Dubai.
Frequently Asked Questions
How many positions are included?
The supplied advertisement includes five positions.
Where are the jobs located?
The vacancies are located in Dubai, United Arab Emirates.
Is salary information available?
No. The advertisement does not disclose salary or benefit details.
How can candidates apply?
Candidates should use the official application method provided on the original vacancy page.
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