Front Office Manager
About the job
Handles the Reception and Patient Coordinators.
Handles the escallations from patients if any
Supervise daily administrative operations
Suggest cost-effective alternatives
Develop and implement effective policies for all administrative procedures
Prepare work schedules
Maintain organized patient flow (registration, appointments, billing)
Monitor administrative staff’s performance, monthly evaluation
Monthly team building meetings with administration staff
Review phone calls and raise staff’s communication skills
Work as a bridge between OPD \ IPD and administration staff to ensure correct operations
Train new employees
Ensure prompt ordering and stocking of office supplies
Develop with the management system new and simplified options on the Simplex System
Work closely with the financial team to always have prices updated on the system
Answer queries from doctors, nurses and healthcare staff
Resolve potential issues with patients
Stay up-to-date with healthcare regulations
Recruit and train personnel and allocate responsibilities and office space
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Qualifications
Bachelors or Masters Degree
Proven records in managing the Front office/Billing/Patient coordination departments
Proficiency in English and Arabic Mandatory
Hospital Administration Manager | Aesthetic center experience
About the job
Ensures that an effective operating system for hiring, promoting, rewarding, disciplining and terminating employees in accordance with established policies and procedures is in place.
· Ensures that all policies and procedures are in accord with UAE laws.
· Is responsible for the effective operation of the Hospital.
· Maintains an effective working relationship with all Board members, Physicians, and Hospital employees.
· Ensures that an effective operating system for the productive performance of all personnel through appropriate forms of employee professional development, the maintenance of written descriptions of all positions and the effective application of an employee appraisal system is in place.
· Ensures the presence and equitable application of personnel policies and procedures.
· Demonstrates the importance of continuing professional development by engaging in formal and informal means of continuing professional education.
· Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
· Ensure operations adhere to policies and regulations
· Developing, reviewing, and improving administrative systems
· Responsible for the day-to-day administrative operations of the Hospital, the delegation of duties and the establishment of formal means of accountability.
· Ensures the effective delivery of high quality patient care.
· Ensures the operation of appropriate project and business development activities in accordance with Board policies.
· Responsible for the financial integrity of the operation of the Hospital.
· Ensures that all contract issues are managed efficiently and effectively in accordance with Board policies.
· Ensures the effective operation of a quality improvement process for the Hospital, including the periodic assessment of patient satisfaction.
· Ensures that all financial transactions are conducted in accordance with pertinent standards and legal requirements.
· Ensures the maintenance and timely updating of operational procedures manuals.
· Ensures that effective communication is maintained with all departments..
· Ensures that safety of all employees, patients, physicians, guests, visitors and others is adequately addressed and protected.
Participate in hospital quality program and be member of quality committees if chosen.Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.
Responsibilities
Supervise daily administrative operations
Suggest cost-effective alternatives
Develop and implement effective policies for all administrative procedures
Prepare work schedules
Maintain organized patient flow (registration, appointments, billing)
Monitor administrative staff’s performance, monthly evaluation
Monthly team building meetings with administration staff
Review phone calls and raise staff’s communication skills
Work as a bridge between OPD \ IPD and administration staff to ensure correct operations
Train new employees
Ensure prompt ordering and stocking of office supplies
Develop with the management system new and simplified options on the Simplex System
Work closely with the financial team to always have prices updated on the system
Answer queries from doctors, nurses and healthcare staff
Resolve potential issues with patients
Stay up-to-date with healthcare regulations
Recruit and train personnel and allocate responsibilities and office space
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Qualifications
Bachelors Degree minimum with proven track record in Hospital Administration. Preferably Aesthetic center experienced.
Chinese Translator
Aesthetic Dermatologist
Quttainah Specialized Hospital - Dubai تعلن عن 4 فرص عمل فى الامارات