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Parts Supervisor
About the job
Job Overview
We are seeking an experienced and detail-oriented Parts Supervisor to oversee the daily operations of the parts department for Mercedes-Benz vehicles.
The role is responsible for managing inventory, ensuring parts availability, supervising parts staff, and supporting service operations to maintain high standards of efficiency and customer satisfaction.
Key Responsibilities
Supervise and manage the daily operations of the parts department in line with dealership and manufacturer standards.
Ensure availability of genuine Mercedes-Benz parts to support service and workshop requirements.
Monitor inventory levels, conduct stock audits, and maintain accurate parts records in the system.
Coordinate with the service department to ensure timely supply of parts for vehicle repairs and maintenance.
Customer Service Officer (UAE National)
KEY DUTIES AND RESPONSIBILITIES
Provide exceptional customer service to clients seeking automotive leasing options.
Assist customers in understanding the leasing process, including vehicle selection, financing options, and lease terms.
Respond to customer inquiries promptly and effectively, both in person and through various communication channels (phone, email, etc.).
Conduct thorough needs assessments to understand customers' preferences, requirements, and budget constraints.
Present and explain available vehicle leasing options to customers, highlighting features, benefits, and pricing details.
Collaborate with finance and sales departments to ensure accurate and timely completion of lease applications and contracts.
Conduct credit checks and review financial information to assess customers' eligibility for leasing.
Vehicle Delivery Specialist
About the job
JOB OVERVIEW/PURPOSE
The Vehicle Delivery Specialist ensures an exceptional customer experience by providing comprehensive vehicle delivery services.
This job is responsible for familiarising customers with the features and functions of their newly purchased vehicles, ensuring their understanding of vehicle operations, and aiding the customer throughout the delivery process
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Ensure adherence to the applicable Distributor Retail Standards.
Perform thorough and professional vehicle delivery presentations to customers, ensuring they have a clear understanding of the features, technologies, and controls of their new vehicles.
Relationship Manager
About the job
Job Overview
The Relationship Manager is responsible for business growth through the sale of Leasing and F&I solutions.
This job is also responsible for nurturing, managing and building profitable relationships with clients, ensuring exceptional service and satisfaction.
This job promotes the automotive leasing services and meets or exceeds sales targets.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Execute sales targets as set out in the Sales plan to drive growth in Leasing and F&I.
Maintain and strengthen relationships with clients, ensuring a high level of satisfaction and addressing client needs effectively.
Act as the primary point of contact for client inquiries, responding promptly and resolving any issues to foster trust and long term relationships.
Proactively identify opportunities to enhance client relationships through tailored solutions and value added services.
Showroom Manager - Certified Pre Owned
Qualifications
Work Experience
A minimum of 7-10 years working experience in a similar role.
Proven experience in automotive car sales with a proven record of achieving sales targets and managing a sales team.
Education Qualification
Relevant bachelor’s degree in related field
Skills/Behavior Attributes
Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
Strong negotiation and problem-solving skills.
Strong leadership skills and a proven track record of success in managing a team and driving sales.
Proficient in Microsoft Office Suite and customer relationship management (CRM) software.
Cashier
Senior Accountant - Automotive
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