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Call Centre Agent (Nursing Graduate – Unlicensed)
About the Job
King’s College Hospital London – Dubai is looking for Nursing Graduates (unlicensed) who are interested in starting their careers in a dynamic, patient‑focused Call Centre Agent role. This is an excellent opportunity for fresh graduates seeking to gain healthcare experience, build strong communication skills, and grow within a reputable hospital environment.
What You Will Do
- Handle inbound and outbound calls with professionalism, accuracy, and empathy.
- Assist patients with appointment bookings, inquiries, and service information.
- Provide clear and effective communication while ensuring an excellent patient experience.
- Coordinate with clinical and administrative teams to support smooth patient flow.
- Adapt quickly to a fast‑paced work environment and manage multiple tasks efficiently.
- Learn and apply hospital processes, systems, and service standards.
Who We Are Looking For
- Nursing graduates (unlicensed) who are eager to begin a career in a hospital setting.
- Excellent communication skills and a patient‑centered attitude.
- Ability to work in a fast‑paced environment and handle pressure professionally.
- Willingness to learn, adapt, and grow within the organization.
- Strong teamwork, problem‑solving, and customer‑service skills.
Licensed Clinical Psychologist
Education & Qualification
- UAE Medical Health Authority License (DHA).
- Bachelor degree in psychology and Postgraduate Doctoral degree (Ph.D., Psy.D., Ed.D., D.Clin.Psy) from an approved psychology faculty or educational faculty with focus on Psychology. OR
- Bachelor degree in psychology and Postgraduate full-time Master’s degree (MSc, MA, M.Phil) of minimum two (2) years from a psychology faculty or educational faculty with focus on psychology, provided that the bachelor degree is minimum four (4) years duration.
Experience
- Not less than 3 years as a Clinical Psychologist in a large hospital with relevant experience with patients with same diagnosis seen in acute care hospital or rehab facilities - Required.
- Wide background preferred (i.e., ICU, acute medical/surgical) with 1 year of demonstrated leadership - Desired.
Patient Administrators - Front Desk & Billing (Locum/Temporary Contract)
Key Responsibilities
- Welcome and assist patients at the front desk, ensuring a professional and positive experience.
- Manage patient registration, appointment scheduling, and check‑in/check‑out processes.
- Process billing, insurance verification, approvals, and payment collection accurately.
- Handle phone and email inquiries promptly and professionally.
- Maintain accurate and confidential patient records in line with hospital policies.
- Coordinate closely with clinical teams, insurance, and other operational departments to support seamless patient flow.
- Address and escalate patient concerns appropriately.
- Support general administrative duties as needed to ensure efficient daily operations.
Requirements
- Previous experience in a hospital, clinic, or healthcare administration/front-desk role is preferred.
- Knowledge of billing processes, insurance workflows, and patient registration systems.
- Strong communication, customer-service, and problem-solving skills.
- Proficiency in MS Office and hospital information systems.
- Ability to multitask, work in a fast-paced environment, and maintain professionalism at all times.
- Availability to commit to a 6‑month temporary contract, with potential for full‑time absorption based on performance.
Endoscopy Nurse
Key Responsibilities
- Provide safe, high‑quality nursing care during pre‑, intra‑, and post‑endoscopy procedures.
- Assist physicians with diagnostic and therapeutic endoscopic procedures.
- Prepare and maintain endoscopy equipment in accordance with infection control and safety standards.
- Monitor and assess patients before and after procedures, ensuring comfort and safety.
- Maintain accurate documentation and uphold hospital policies, protocols, and regulatory standards.
- Collaborate effectively with multidisciplinary teams to ensure seamless patient care.
Requirements
- DHA Registered Nurse License or DHA Eligibility Letter (mandatory).
- Minimum 2 years of experience in Endoscopy (GI endoscopy experience).
- Strong knowledge of endoscopic procedures, equipment, and infection control standards.
- Excellent communication skills and a commitment to patient‑centered care.
- Ability to work effectively in a dynamic clinical environment.
To apply, please click here for available vacancies.