Do you want to be part of a creative team focused on continuous development?
we always strive for excellence in everything we do. That’s why we’re looking for individuals with high aspirations who have a true passion for innovation and development. If you want to work in an environment that challenges your skills and opens doors to new opportunities, we offer you a unique professional platform.
We believe that success only comes through continuous challenges and creativity, and we aim to provide our employees with opportunities for both personal and professional growth. You will have the chance to work on exciting and dynamic projects, providing innovative solutions that contribute to change and achieve sustainable success. Joining our team will allow you to work in an environment that encourages continuous improvement and innovation, providing you with the resources and support to become the best version of yourself.
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Job Title: Role in General Events (VAJ)
About The Function:
Design to handling both meeting groups and target on local Events Organizer for Corporate and Social functions. Develop and implement strategies in Events and seek new innovations to revamp Events, continues to provide quality and unique client experience. Explore new clients locally and overseas
What You Will Need To Succeed:
- Minimum 2 years of experience in a comparable role in a large hotel or hospitality organisation, with solid understanding of events management within the hospitality sector
- Advanced relationship management and business development skills
- First class people skills and ability to communicate effectively across a multi-national, multi-cultural environment
- Delivering Results and Revenue
- Create different packages to target different markets and seasons
- Events Management Operations and Procedures
Job Title: Role in Front Office (VAJ)
What You Will Need To Succeed:
- Genuine service personality, with high EQ
- Minimum 4 years’ experience in Hospitality industry
- Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry
- Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred
- A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company
- Conduct all operational tasks in Front Office while living up to service standards and procedures
- Go the extra (s)mile where you can
- Prevent complaints and ensure adequate service recovery where needed
- Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart
Job Title: Role in Front Office (VAJ - SR)
What You Will Need To Succeed:
- Genuine service personality, with high EQ
- Minimum 4 years’ experience in Hospitality industry
- Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry
- Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred
- A minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company
Performance Driven Culture; What Will You Be Measured Against:
- Conduct all operational tasks in Front Office while living up to service standards and procedures
- Go the extra (s)mile where you can
- Prevent complaints and ensure adequate service recovery where needed
- Pro-actively communicate with fellow Ambassadors, always with the Guest’s interests at heart
Job Title: Role in Reservations (VAJ)
What You Will Need To Succeed:
- Minimum 1 year experience working in Rooms Reservations preferably with call centre experience
- Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred
- Certificate in Telephone Skills and Customer Service will be an advantage
- Excellent skills in Sales and Administration
- Good knowledge of computer and business English
- Operational Performance – Ability to handle assigned tasks, speed of execution, attention to detail, and understanding guest requirements
- Financial Performance – Knowledge of financial goals and targets and achievement of individual and team targets
- Quality Performance – Knowledge of systems, products, offers, and packages, and adherence to quality KPIs such as telephone scripts, email etiquette, and other tools
Job Title: Role in Learning & Development
About The Function:
Provides leadership, and balanced scorecard approach to all areas of Human Resources Management.
Ensure all L&D strategies support the overall hotel goals and objectives by ensuring development strategy in place to motivate and drive a dynamic, highly engaged, high performance team.
High levels of Emotional Intelligence, Integrity and compliance relating to confidentiality of the L&D function, and respectful cultural responsibilities.
What You Will Need To Succeed:
- Tertiary qualification or minimum 5 years in L&D role with experience in globally recognized properties
- Qualification in or pursuing studies in L&D discipline is advantageous
- Fully conversant in business tools, including financial and strategic planning
- Highly organized, open, and objective management style with a collaborative approach to ensure business success
Role in Housekeeping
Role in Management Office (VAJ)
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To apply, please click here for available vacancies.