Dollar Car Rental - AAA Group Offers A Wide Range Of Career Opportunities Of Diverse Multiple Roles In UAE (18 Vacant Job ) شركة دولار لتأجير السيارات - مجموعة AAA تقدم مجموعة واسعة من الفرص الوظيفية في أدوار متعددة ومتنوعة في الإمارات العربية المتحدة (18 وظيفة شاغرة)

• To build and maintain strong relationships with existing clients by understanding their needs, addressing their concerns, and providing solutions to enhance their overall experience.
• To develop and implement effective strategies to retain clients, reduce vehicle off hires and increase customer loyalty.
• Regularly communicate with clients to gather feedback, provide updates on new products or services, and address any issues or concerns promptly.
• Analyse client data and feedback to identify trends, patterns, and areas for improvement in order to enhance client satisfaction and retention.
• Identify opportunities to cross-sell or up-sell additional products or services to existing clients based on their needs and preferences.
• Collaborate with other departments such as sales, marketing, and customer support to ensure a seamless client experience and address any issues or concerns effectively.
• Tailor retention strategies to meet the specific needs and preferences of different client segments. Present personalized approaches that demonstrate an understanding of each client's unique requirements and challenges.
• Clearly articulate the value proposition of the company's products or services and how they address the needs of clients. Highlight the benefits of remaining a loyal customer and the added value they will receive.
• To establish clear, measurable goals for client retention and outline KPIs for evaluating the success of retention strategies. Responsible for tracking progress and making adjustments as needed to achieve desired outcomes.

•  Handle all inbound and outbound calls in a professional and courteous manner, ensuring timely and accurate responses to client inquiries.
•  Provide clear and helpful information about company services, promoting a positive customer experience.
•  Receive, document, and escalate customer complaints to the appropriate department for prompt resolution.
•  Route calls and queries to relevant departments when additional support or information is required.
•  Conduct follow-up calls and gather customer feedback after service completion to ensure satisfaction.
•  Accurately record new client information and update customer databases as needed.
•  Monitor and respond to incoming emails promptly and take necessary actions to address client needs.
•  Perform telemarketing activities to promote company services and generate potential leads.
•  Support and assist with DPDS-related duties whenever required.
•  Prepare and submit daily reports summarizing inquiries, complaints, and client issues.
•  Perform additional duties as directed by the immediate supervisor to support smooth operations.

• Manage accounts of suppliers related to vehicle purchases, spare parts, repairs, and miscellaneous items.
• Verify supplier invoices against purchase orders, rate contracts, and other supporting documents before processing.
• Ensure all supplier bills are accounted for promptly and accurately after thorough verification.
• Record all expenses within the same month of occurrence to ensure accurate reporting.
• Maintain organized filing of supplier bills, vouchers, and supporting documents.
• Process payments against supplier invoices on time while optimizing the use of credit facilities.
• Ensure timely settlement of utility and other time-sensitive payments to avoid service interruptions.
• Regularly review and reconcile supplier accounts to resolve discrepancies.
• Support the Chief Accountant in reconciling group company accounts.
• Assist other accounting team members during absences or peak periods.
• Adhere to Dollar’s accounting procedures and policies for accounts payable management.

• Prospect and manage all lease and short-term rental sales for corporate customers.
• Build and maintain strong client relationships through meetings, follow-ups, and feedback.
• Develop and maintain a healthy sales pipeline to drive business growth.
• Identify opportunities to expand the business and onboard new corporate clients.
• Prepare accurate quotations and contracts for new and existing customers.
• Consistently achieve or exceed monthly sales targets.
• Track contract expiration and proactively secure renewals.
• Coordinate with the Accounts team to ensure timely client payments.
• Provide weekly and monthly sales reports to the Manager.
• Work closely with Operations and Customer Service teams to resolve client issues.
• Facilitate senior-level connections between client organizations and management.
• Perform additional functions as assigned by the Manager.

• Collect all debts due from assigned customers within the agreed credit terms.
• Maintain up-to-date customer accounts, reconcile balances, and ensure alignment with customer ledgers.
• Accurately allocate received payments in JDE to maintain precise Statements of Accounts (SOA) for customers.
• Ensure timely submission of invoices and SOAs to corporate customers and maintain proof of delivery.
• Verify that all invoices are generated and migrated to JDE correctly and on time, ensuring no items are missed.
• Monitor customer accounts closely to reduce Days Sales Outstanding (DSO) and improve cash flow.
• Regularly contact customers for collections follow-up and resolve disputes or queries in the company’s best interest.
• Report details of defaulting customers to Sales Executives, Head of Corporate, and Credit Controller, and follow up on corrective actions.
• Recommend account blocking or vehicle pull-back actions to management where necessary.
• Maintain records of customers flagged for vehicle pull-back and follow up on actions taken by sales.
• Provide account clearance for new lease orders or escalate issues to the Credit Controller if clearance cannot be given.
• Perform additional functions as assigned or identified on personal initiative.

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وظائف الإمارات اليوم: تعلن شركة دولار لتأجير السيارات - مجموعة AAA عن فرص عمل جديدة. هل تبحث عن فرص عمل في الإمارات؟ تعلن شركة دولار لتأجير السيارات - مجموعة AAA عن فتح باب التقديم للعديد من الوظائف في تخصصات مختلفة في الإمارات ابتداءً من اليوم. هذه الفرص متاحة لجميع الجنسيات. تعرّف على الوظائف المتاحة وكيفية التقديم من خلال الإعلان التالي.